Our most popular FAQ's

Some of Your questions answered

Yes I am fully qualified and insured with full comprehensive public liability insurance.

No I do not use sub contractors, however should your installation require a skill which I don’t have, ie Electrics etc, then you can be assured that I only use sub-contractors who I personally know that their work fits my own uncompromising standards and they are fully insured. We will let you know if this is the case and any work carried out by sub-contractors is still covered by our quality standard guarantee.

I only commit to working on one bathroom at any one time.

I will protect all of your carpets and your hardwood floors. If it’s an en-suite you’re having fitted, your bed covers will be protected with clean dust sheets. There will always be a certain amount of dust but I will do my best to keep this to a minimum and protect your belongings as best I can.

I will always clear up and tidy any mess created on a regular basis. A skip will usually be required.

You should not underestimate the work involved in a Bathroom Installation. I would need to turn your water off and electrics to carry out the necessary installation.

Other Questions

  • How will I know what you are doing?
  • Will my utilities or boiler be turned off?
  • How will my bathroom be installed?
  • What happens if there is a leak after fitting?
  • Will I have access to a toilet during installation?

How will I know what you are doing?

I will let you know progress and the steps planned for the next day. I will also let you know if any other contractor will be arriving.

Will my utilities or boiler be turned off?

I will give you advance notice if there is any need to temporarily suspend your water, gas or electricity, ensuring you have plenty of time to switch off your computer or empty your washing machine etc. Your boiler will always be turned off before work commences on your heating system. I will make sure that everything is working again at the end of every day.

How will my bathroom be installed?

Your products will be fitted with local isolation valves so you’ll be able to carry out routine maintenance easily. Everything will be installed in accordance with the manufacturer’s fitting instructions.

What happens if there is a leak after fitting?

If you notice a leak, or any other problem after fitting, get in touch with me straight away and I will remedy the problem.

Will I have access to a toilet during installation?

During the installation of your new bathroom, I will aim to leave you with at least one working toilet. If this is not possible, we will give you 24 hours notice so you can make alternative arrangements to ensure you’re never caught short!